Terms & Conditions
Welcome to Nivayara. By accessing or using our website, you agree to be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
1. About Us
This website is owned and operated by Nivayara, a brand offering handcrafted pashmina shawls and Jaipuri quilts. Throughout the site, the terms “we”, “us”, and “our” refer to Nivayara.
2. Use of Website
By using this website, you agree that:
You are at least 18 years of age, or using the site under the supervision of a legal guardian
You will provide accurate, current, and complete information when placing orders or creating an account
You will not use the website for unlawful or prohibited activities
3. Products & Availability
All products displayed are subject to availability
We reserve the right to discontinue or modify products at any time without notice
As our products are handcrafted, slight variations in color, texture, or print are natural and not considered defects
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) unless stated otherwise
Prices may change without prior notice
Payments are processed through secure third-party payment gateways
Nivayara does not store complete card or payment details
Orders are confirmed only after successful payment.
5. Order Acceptance & Cancellation
We reserve the right to accept, reject, or cancel any order at our discretion
Orders may be cancelled due to stock unavailability, pricing errors, or suspected fraud
In such cases, refunds will be processed as per our Refund & Returns Policy
6. Shipping & Delivery
Delivery timelines provided are estimates and may vary due to external factors.
For complete details, please refer to our Shipping & Delivery Policy.
7. Returns, Refunds & Exchanges
All returns and refunds are governed by our Refund & Returns Policy, which forms an integral part of these Terms & Conditions.
8. Intellectual Property
All content on this website — including images, text, logos, graphics, and designs — is the property of Nivayara and protected under applicable intellectual property laws.
No content may be copied, reproduced, or used without prior written permission.
9. User Conduct
You agree not to:
Attempt unauthorized access to the website or its systems
Upload malicious code or harmful content
Disrupt the website’s functionality or security
Violation may result in restricted or terminated access.
10. Limitation of Liability
Nivayara shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.
Our maximum liability shall not exceed the value of the product purchased.
11. Indemnification
You agree to indemnify and hold harmless Nivayara from any claims, losses, or damages arising from your misuse of the website or violation of these Terms.
12. Third-Party Links
Our website may contain links to third-party websites. Nivayara is not responsible for the content or policies of these external sites.
13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on this page.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Email: support@nivayara.com
Website: www.nivayara.com
Last updated: February 2026