Shipping & Delivery Policy
At Nivayara, we aim to deliver your order in a timely and secure manner. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
All orders are processed within 2–5 business days after order confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods or handcrafted production cycles, processing times may vary slightly.
Once your order is shipped, you will receive a confirmation email with tracking details (where applicable).
2. Shipping Locations
We currently ship to:
All serviceable locations within India
International shipping may be introduced in the future and will be updated on this page when available.
3. Shipping Charges
Shipping charges (if applicable) are calculated at checkout based on delivery location and order size.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
4. Estimated Delivery Time
Estimated delivery timelines after dispatch:
Domestic (India): 5–10 business days
Delivery times may vary depending on:
Courier partner
Delivery location
Weather conditions or unforeseen delays
5. Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, such as:
Courier service delays
Natural events
Regional restrictions
Nivayara is not liable for delays caused by external logistics partners.
6. Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate at the time of checkout.
Orders returned due to incorrect or incomplete address details may require additional shipping charges for re-dispatch.
Nivayara is not responsible for failed deliveries due to incorrect customer information.
7. Damaged or Missing Packages
If your package arrives damaged or if items are missing:
Contact us within 48 hours of delivery
Provide clear photographs of the package and product
We will review the issue and assist you as per our Refund & Returns Policy.
8. Tracking Information
Where available, shipment tracking details will be shared via email once the order is dispatched. Tracking updates are subject to courier partner systems.
9. Contact Us
For any questions related to shipping or delivery, please contact us at:
Email: support@nivayara.com
Website: www.nivayara.com
Last updated: February 2026